Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you (“you”, “your”, or “Customer”) and Admiral Operations Pty Ltd (ACN 693 495 304) of Level 11, 49-51 York Street, Sydney, NSW, 2000, Australia (“Admiral”, “we”, “us”, or “our”). By creating an account, accessing, or using the Admiral platform (the “Service”), you agree to these Terms. If you are entering into these Terms on behalf of an organisation, you represent that you have authority to bind that organisation.

1. The Service

Admiral provides a software platform and associated Linux distribution for deploying, managing, and securing fleets of edge devices. The Service includes our control plane, the Admiral operating system, command-line tools, APIs, documentation, and any related services we provide to you.

2. Your account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at security@admrl.co if you suspect unauthorised access.

3. Acceptable use

You agree not to:

• Use the Service in violation of any applicable law or regulation
• Upload or transmit malicious code, or attempt to probe, scan, or test the vulnerability of the Service without our written authorisation
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent such restriction is prohibited by law
• Resell, sublicense, or otherwise commercially exploit the Service without our prior written consent
• Use the Service to infringe the intellectual property rights of others
• Interfere with or disrupt the integrity or performance of the Service

4. Fees and payment

Pricing for the Service is published on our Pricing page or set out in a separately negotiated order form. Fees are charged in advance on a monthly or annual basis in the currency specified at sign-up or in your order form. Except where required by law, fees are non-refundable. Overdue amounts may incur interest at the rate permitted by law.

The free tier provides the first five (5) devices on every account at no charge. We reserve the right to adjust pricing with 30 days' notice to account holders.

5. Customer data and content

You retain all rights, title, and interest in any data, configuration, software images, and content you submit to the Service (“Customer Data”). You grant Admiral a worldwide, non-exclusive, royalty-free licence to host, store, process, and display Customer Data solely as necessary to provide the Service.

You are responsible for the lawfulness of Customer Data and for obtaining any consents required from end users or third parties. You represent that you have the rights necessary to grant the licence above.

6. Intellectual property

Admiral and its licensors retain all rights, title, and interest in the Service, including all intellectual property rights. Subject to your compliance with these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service during the term.

Components of the Service are made available under open source licences; those components are governed by the applicable open source licence terms and not these Terms.

7. Confidentiality

Each party agrees to protect the other's confidential information using the same degree of care it uses to protect its own confidential information, and at least a reasonable standard of care. Confidential information does not include information that is publicly available, independently developed, or lawfully received from a third party.

8. Privacy

Our handling of personal information is governed by our Privacy Policy. Where we process personal data on your behalf, our Data Processing Addendum is available on request at privacy@admrl.co.

9. Availability and support

We aim for high availability but do not guarantee uninterrupted service on the free or self-serve tiers. Enterprise customers receive service-level commitments set out in their order form or a separate SLA. Planned maintenance will be communicated in advance where practicable.

10. Warranties and disclaimers

We warrant that we will provide the Service with reasonable skill and care. To the maximum extent permitted by law, and except as expressly set out in these Terms, the Service is provided “as is” without warranties of any kind, whether express or implied. Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by law (including the Australian Consumer Law) that cannot lawfully be excluded, restricted, or modified.

11. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or relating to these Terms, even if advised of the possibility of such damages. Each party's total aggregate liability arising out of or relating to these Terms is limited to the fees paid or payable by you to Admiral in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Admiral and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your breach of these Terms, your Customer Data, or your use of the Service in violation of applicable law.

13. Term and termination

These Terms apply from the date you first accept them and continue until your account is closed. Either party may terminate for material breach if the breach remains uncured for 30 days after written notice. We may suspend or terminate your access immediately if we reasonably believe you are violating Section 3 (Acceptable use) or creating a security risk to Admiral or other customers.

On termination, your right to access the Service ends. We will make Customer Data available for export for 30 days after termination, after which it may be deleted.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be notified to account holders by email or through the Service at least 30 days before they take effect. Continued use of the Service after that date constitutes acceptance of the updated Terms.

15. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia. Each party submits to the exclusive jurisdiction of the courts of New South Wales and the Federal Court of Australia sitting in Sydney. Before commencing proceedings, the parties agree to attempt to resolve any dispute in good faith through direct discussions for at least 30 days.

16. General

These Terms, together with any order form and our Privacy Policy, constitute the entire agreement between the parties regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Neither party may assign these Terms without the other's consent, except in connection with a merger, acquisition, or sale of substantially all assets. Failure to enforce any right is not a waiver of that right.

17. Contact

Questions about these Terms? Email legal@admrl.co or write to: Admiral Operations Pty Ltd, Level 11, 49-51 York Street, Sydney, NSW, 2000, Australia.